Avenue Care Services
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Avenue Care Services

What is the Home Care Service?

The service can support you in your own home by providing personal care and practical domestic help in a way which fits with your assessed individual needs and routines and those of your carers.

The service consists of a Care Division Manager, a Local Manager and Social Care Officers.

In general, as part of the care plan, the social care officers can (if required to do so) provide assistance with:

  • Getting up and going to bed
  • Dressing & undressing
  • Personal hygiene such as going to the toilet, washing and shaving
  • Household tasks such as bed-making, laundry and some housework
  • Meals can also be prepared, cooked and assistance offered with feeding if necessary
  • Our workers will also collect pensions, go shopping and pay bills for you

Our Commitment to You

You, and where appropriate your family, will be fully involved in decisions made throughout your assessment of needs.

We will provide you with the support you need in order to enjoy living as independently as possible in your own home.

We will set high standards of service and ensure that we maintain this throughout your time with us.

The principles we will strive towards with you are:

  • To enable you to be as independent as possible and encourage you to maintain relationships with people to ensure your ongoing well being
  • To enable you to access and get involved with your local community as an active citizen
  • To provide you with information, advice and support to enable you to achieve the best quality of life
 
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